When we record and use your personal information we:
At times we might use or share your information without your permission. If we do, we’ll always make sure there’s a legal basis for it. This could include situations where we must use or share your information:
- to comply with the law – for example, if a court orders us to share information. This is called ‘legal obligation’
- to protect someone’s life – for example, sharing information with a paramedic if a client was unwell at our office. This is called ‘vital interests’
- for us to carry out a task where we’re meeting the aims of a public body in the public interest – for example, delivering a government or local authority service. This is called ‘public task’
- to carry out a contract we have with you – for example, if you’re an employee we might need to store your bank details, so we can pay you. This is called ‘contract’
- to defend our legal rights – for example, sharing information with our legal advisors if there was a complaint
We handle and store your personal information in line with the law – including the General Data Protection Regulation.
When you use our website: When you use our website, we collect your information in several ways. We use data called ‘cookies’ to get information about how you’re using our website – for example, what pages you click on and what device you’re using.
If you use one of the web-form on our site to contact us, by using the web-form you are giving your consent for us to process and use this personal information. The information is sent direct to our email system and data is stored on the website temporarily?
When you email us: By emailing us you are giving us your consent to process and use your personal information unless you indicate clearly otherwise. Your emails to us are stored within our office email system. Emails are then deleted after six months?
When you call us: If you call us, our team will explain how we use your details and ask for your consent to record and store your personal information.
Job applicants: If you apply to work with us, we collect your personal information through your application form, interview or references so we can process your application.
We only ask for information which is relevant to the role you’re applying for. We’ll collect personal details such as name, address, telephone number and email address, previous job history and experience, qualifications, and any support needs you may have.
We keep your information securely on our internal systems. If your application is unsuccessful, your information will be securely destroyed six months from the date of the job advertisement.
We assume no responsibility for the contents of linked websites. The inclusion of any link should not be taken as endorsement of any kind by Leo Bancroft and Leo Bancroft Salon, of the linked website or any association with its operators. Further, we have no control over the availability of the linked pages.
Terms & Conditions
Please appreciate that long hair requires more time and more product therefore we add an extra 20% to cover these costs.
Certain services will require a 50% deposit when booking.
Loyalty points cannot be redeemed for cash and can only be used to redeem rewards displayed on our menu.
A simple allergy test is required 48 hours prior to a colour service for all new clients.
A strand test of your hair may be necessary to establish its suitability prior to a volume, smoothing or straightening service.
If for any reason a guest is running late we will do everything we can to accommodate them, however please be aware that it may be necessary to reschedule appointments.
If an appointment is missed, cancelled or changed with less than 24 hours notice there will be a charge of 50% for the booked service.